FAQS

1. What is Claywear?

Claywear is a women’s fashion store offering modern and easy-to-wear pieces such as shorts & skirts, outerwear, and linen pants.

2. How long does shipping take?

Our standard shipping usually takes 5–8 business days after your order has been processed.

3. How long does order processing take?

Orders are usually processed within 1–3 business days after payment confirmation.

4. Do you provide tracking information?

Yes. Once your order ships, you will receive a confirmation email with tracking details.

5. Can I change my shipping address after placing an order?

Please contact us as soon as possible. If your order has not shipped yet, we will do our best to update the address.

6. Do you ship internationally?

Yes, international shipping may be available depending on your location. Any customs duties, taxes, or import fees are the customer’s responsibility.

7. What should I do if my order is delayed?

Please check your tracking link first. If your package is still delayed beyond the estimated delivery time, contact our support team with your order number.

8. What if I receive a damaged item?

Please contact us within 7 days of delivery with your order number and clear photos of the damaged item or package.

9. What products do you sell?

We currently offer women’s fashion items including shorts & skirts, outerwear, and linen pants.

Support: 24/7-

Address: 10250 Santa Monica Blvd, Los Angeles, California, 90067, United States
Mobile No: +1 212-555-3314
Business Mail: info@claywear.shop

Office Hours: Monday – Friday: 9:00 AM – 5:00 PM (EST)