Shipping policy
At Claywear, we prepare every order with care to make sure your favorite women’s fashion pieces arrive safely and on time.
Processing Time
Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Delivery Time
Estimated shipping time:
Standard Shipping: 5–8 business days
Express Shipping: 2–5 business days
International Shipping: 7–20 business days
Delivery times may vary due to carrier delays, holidays, weather, or customs processing.
Shipping Cost
Shipping fees are calculated at checkout based on your location and selected shipping method.
Free shipping may be available on eligible orders or during special promotions.
Tracking
Once your order ships, you will receive a confirmation email with tracking details. Tracking updates may take 24–72 hours to appear.
Address Accuracy
Please enter your shipping address carefully. Claywear is not responsible for delays or lost packages caused by incorrect or incomplete address information.
International Fees
International customers are responsible for any customs duties, taxes, or import fees required by their country.
Lost or Damaged Orders
If your package is delayed, lost, or arrives damaged, please contact us within 7 days of delivery with your order number and photos if applicable.
Support: 24/7-
Address: 10250 Santa Monica Blvd, Los Angeles, California, 90067, United States
Mobile No: +1 212-555-3314
Business Mail: info@claywear.shop
Office Hours: Monday – Friday: 9:00 AM – 5:00 PM (EST)